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... solutions to restore service operations within defined SLAs.Troubleshoot complex hardware, software, and network issues in collaboration with cross-functional teams and vendors.Documentation and Knowledge Sharing.Maintain accurate documentation of data centre configurations, procedures, and ...

... solutions. This position involves leading teams in Server Support, VMware Support, SAN/Array Support, Backup support and Linux, support.This position involves hardware diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to ...